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Switch to American United

You won’t regret it. American United is a boutique credit union that pays you for your membership and business. Experience our superior products and service and make the switch today.

Make the Switch

Unauthorized ACH Withdrawals

Used for a refund of an unauthorized ACH withdrawal from your account. Refund form must be submitted to American United within 60 days of a disabled transaction to obtain a refund.

Download the ACH Refund Request Form

VISA® Credit Card Maintenance

Email American United at [email protected] to request maintenance to your VISA® Credit Card: Unblock, update address or perform a research request. Please reference only your Name and Callback phone number. Do not include any credit card, debit card or account numbers.

Email [email protected]

Check Stop Payment/Release Forms

Stop payment on a single check or a range of lost or stolen checks. There is a $25.00 nonrefundable fee.

Download the Check Stop Payment Form

Release a stop payment on a single check or range of checks. Form must be Notarized!

Download Check Stop Release Form

Need to Reorder Checks?

If you want to reorder checks from Libery-Harland, please call 877.922.8663. American United is dedicated to saving you money. We have contracted through Deluxe to save money on your checks. Check out the new styles and great prices available to you.

Reorder Checks

Fraudulent Transactions - Debit/Credit Card Dispute Forms

If you feel any of your accounts have been compromised, or you may have fraudulent activity or transactions on any of your accounts, please contact us at 801-359-9600 immediately.

To dispute a Debit/Credit Card transaction, please fill out the following form and email it to [email protected].

DOWNLOAD DEBIT/CREDIT TRANSACTION DISPUTE FORM

Transactions for Merchandise or Services Cancelled or Not Received

Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.

Download the Cancelled/Not Received Merchandise or Services Form

Transactions for Merchandise Not as Described/Defective

Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.

Download the Merchandise Not as Described or Defective Form

Transactions paid by other means, duplicate transactions or cancellation of recurring transactions

Per VISA® Regulations, the member must try to resolve the transaction(s) with the merchant.

Download the Not Elsewhere Classified Form

Find a Branch / ATM

We’re here to serve you. Find an American United Federal Credit Union branch near you.

Find a Branch / ATM

© 2019 American United Federal Credit Union. All Rights Reserved. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. ABA Routing Number: 324078640

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