
Switch to American United
You won’t regret it. American United is a boutique credit union that pays you for your membership and business. Experience our superior products and service and make the switch today.
Unauthorized ACH Withdrawals
Used for a refund of an unauthorized ACH withdrawal from your account. Refund form must be submitted to American United within 60 days of a disabled transaction to obtain a refund.
VISA® Credit Card Maintenance
Email American United at [email protected] to request maintenance to your VISA® Credit Card: Unblock, update address or perform a research request. Please reference only your Name and Callback phone number. Do not include any credit card, debit card or account numbers.
Check Stop Payment/Release Forms
Stop payment on a single check or a range of lost or stolen checks. There is a $25.00 nonrefundable fee.
Release a stop payment on a single check or range of checks. Form must be Notarized!
Need to Reorder Checks?
If you want to reorder checks from Libery-Harland, please call 877.922.8663. American United is dedicated to saving you money. We have contracted through Deluxe to save money on your checks. Check out the new styles and great prices available to you.
Fraudulent Transactions - Debit/Credit Card Dispute Forms
If you feel any of your accounts have been compromised, or you may have fraudulent activity or transactions on any of your accounts, please contact us at 801-359-9600 immediately.
To dispute a Debit/Credit Card transaction, please fill out the following form and email it to [email protected].
Transactions for Merchandise or Services Cancelled or Not Received
Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.
Transactions for Merchandise Not as Described/Defective
Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.
Transactions paid by other means, duplicate transactions or cancellation of recurring transactions
Per VISA® Regulations, the member must try to resolve the transaction(s) with the merchant.