Forms


Electronic Funds Transfer/EFT (Automated Clearing House/ACH)



Unauthorized ACH Withdrawals


Used for a refund of an unauthorized ACH withdrawal from your account. Refund form must be submitted to American United within 60 days of a disabled transaction to obtain a refund.

Click Here to download an ACH Refund Request Form


Loan Application


Click Here to apply for an American United loan online.


VISA® Credit Card


VISA® Credit Card Application


Click Here to apply for an American United low fixed-rate VISA® Credit Card.


VISA® Consumer Credit Card Agreement


Click Here to view our VISA® Consumer Credit Card Agreement.


VISA® Credit Card Maintenance


Email American United at visa@amucu.org to request maintenance to your VISA® Credit Card: Unblock, update address or perform a research request. Please reference only your Name and Callback phone number. Do not include any credit card, debit card or account numbers.


Checks


Check Stop Payment/Release Forms


Stop payment on a single check or a range of lost or stolen checks. There is a $25.00 nonrefundable fee.

Click Here to download a Check Stop Payment Form.


Release a stop payment on a single check or range of checks. Form must be Notarized!

Click Here to download a Check Stop Release Form.


Need to Reorder Checks?


If you want to reorder checks from Libery-Harland, please call 877.922.8663. American United is dedicated to saving you money. We have contracted through Deluxe to save money on your checks. Check out the new styles and great prices available to you.

Click Here to reorder checks.


Debit/Credit Card Dispute Forms


**If you are unsure which form to fill out, please contact the American United VISA® Department at 1.877.992.8663 or visa@amucu.org. If the wrong form is filled out, it could delay the processing of your dispute.** To dispute a Debit/Credit Card transaction, the transaction date must be within 60 days of the statement mail date.


Fraudulent Transactions


Transaction(s) that were not authorized by the member, including internet transactions, MUST be signed by the member. Note: Some requests may require you to file a police case, cooperate with investigators and prosecute in the event of a card theft.

Click Here to download a Fraud Dispute Letter.


Transactions for Merchandise or Services Cancelled or Not Received


Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.

Click Here to download a Cancelled/Not Received Merchandise or Services Form.


Transactions for Merchandise Not as Described/Defective


Per VISA® regulations, the member must try to resolve the transaction(s) with the merchant.

Click Here to download a Merchandise Not as Described or Defective Form.


Transactions paid by other means, duplicate transactions or cancellation of recurring transactions


Per VISA® Regulations, the member must try to resolve the transaction(s) with the merchant.

Click Here to download a Not Elsewhere Classified Form.

Switch to American United


You won’t regret it. American United is a boutique credit union that pays you for your membership and business. Experience our superior products and service and make the switch today.

Click Here to switch to American United.


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