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Identity Theft Protection

Optional coverages to keep you safe

All members of American United have access to optional identity theft coverages and recovery services through three comprehensive packages, with additional complimentary coverages included for GoldStar® members. The enrollment, payment and activation process is handled within the website and takes only minutes to complete.

All Member EnrollmentGOLDSTAR® MEMBER ENROLLMENT

Identity Theft Protections

GoldStar® Members Only

Identity Theft Protections

Optional identity theft coverages & recovery services

Package 1: Individual $3.95/month, Family $7.50/month

  • Fully-Managed Identity Recovery
  • Credit Monitoring (1 bureau)
  • Expense Reimbursement Insurance ($1 Million)
  • Lost Document Replacement
  • Credential Vault & Dark Web Monitoring
  • Member Education & Identity Theft Newsletter

Package 2: Individual $6.95/month, Family $13.70/month

  • Everything in Package 1
  • Monthly Score Tracker

Package 3: Individual $12.95/month, Family $24.90/month

  • Everything in Package 1 & 2
  • Identity Monitoring – Public Records
  • Credit Monitoring (3 bureaus)
All Member Enrollment

GoldStar® Members Only

Complimentary coverages included for free

GoldStar® Members Only Package

  • Fully-Managed Identity Recovery
  • Credit Monitoring (1 bureau)
  • Expense Reimbursement Insurance ($25,000)
  • Lost Document Replacement
  • Member Education & Identity Theft Newsletter

Additional Info for GoldStar® Members

  • Additional coverage is available at the member’s expense
  • When enrolling, you’ll be asked to provide your Enrollment ID, which is the letters AUFCU followed by your member number
  • If your member number is 12345, your Enrollment ID will be AUFCU12345
GOLDSTAR® MEMBER ENROLLMENTUpgrade to GOLDSTAR® Membership

Frequently Asked Questions

Why should you get protected?

The chances of being a victim of identity theft are higher than those for being involved in a violent crime, having a heart attack or even a car accident. Choose the protection which best suits you and your family.

What is identity theft?

Identity Theft is a crime in which an impostor obtains key pieces of personal identifying information (PII) such as Social Security numbers and driver’s license numbers and uses them for their own personal gain.

What if you are a victim of identity theft?

You are covered by best-in-class Identity Theft Recovery. A dedicated Recovery Advocate will work on your behalf to perform all of the tasks necessary to restore your identity in order to ensure any identified fraudulent activity is addressed and resolved.

What is identity recovery?

This service covers all types of identity fraud, even if it is not related to your account(s) with American United Federal Credit Union. Types of identity fraud covered include: credit/debit card fraud, tax fraud, employment fraud, government documents and benefits fraud, medical fraud, and any other identity fraud recognized by the Federal Trade Commission. Plus, the identity fraud recovery service extends to cover up to 3 generations of your family members.

What is lost document/card replacement?

If you have an important document that has been lost, stolen or destroyed as a result of an identity theft incident or information compromise, we can help. Just let us know and we will refer you to a professional Recovery Advocate who will work with you to replace your missing documents, including credit cards. Your Recovery Advocate will work with you to contact creditors, cancel the compromised information, and obtain replacement documents.

What is identity theft expense reimbursement insurance?

Expense Reimbursement Insurance is available to cover out of pocket expenses incurred during the identity recovery. Examples of covered expenses include attorneys’ fees, costs of additional credit reports, long distance telephone calls, postage and handling fees, fees for notarizing affidavits, and document and filing fees for grants or credit applications rejected as a result of a stolen identity event. Lost wages due to time off from work are also covered.

What is credit monitoring?

Purchasing a package provides you with credit monitoring with up to daily alerts of any changes to your credit file which may signal identity theft. Credit Monitoring is applicable to individuals age 18 and older who have a valid credit file.

What else can I do to protect my personal information?

Click on the button below to visit our Fraud Alerts & Prevention page for important reminders, fraud prevention tips, the latest alerts, info about the different types of fraud you should be aware of, and how to report fraud or scams.

Fraud Alerts & Prevention

Upgrade to Goldstar® Membership?

  • Complimentary Identity Theft Protection coverages
  • Higher Monthly Dividend Rates on Balances $500+
  • Higher Dividend Rates on Savings & Certificates
  • Loan Rate Discounts on Vehicle & Personal Loans
  • Access to no cost Identity Theft Protection
  • Free or discounted services & additional rewards
GOLDSTAR® MEMBERSHIP