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Privacy Policy

Consumer Data Privacy & Security

At American United Federal Credit Union, we are committed to respecting your privacy. American United will accept privacy inquiries from all members, regardless of state. To provide transparency to our members, the policies shown below detail American United's data privacy and security practices and some guidance to help you take control of how your personal information is shared.

California Consumer Privacy Act (CCPA)

In accordance with the California Consumer Privacy Act (CCPA), it stipulates that consumers have the right to request certain information that American United collects and the intended purpose(s) for this information. Consumers are also afforded the opportunity to opt out of the sale of certain personal information to third parties. Finally, consumers have the right to request which specific personal information American United has collected from them and request the deletion of that information. Please note, American United does not sell personal information. Additionally, most of the information collected by American United is not subject to deletion under the CCPA.

Frequently Asked Questions (CCPA)

What is the California Consumer Privacy Act?

The California Consumer Privacy Act of 2018 (CCPA) is a law regarding data privacy and security. The law provides California residents rights to their personal information, and imposes various data protection duties on certain companies and organizations conducting business is California.

Is American United FCU subject to CCPA?

Yes, American United Federal Credit Union is subject to the requirements in the CCPA. As a not-for-profit financial institution with a presence in California, American United Federal Credit Union collects protected personal information (as defined by the CCPA) from more than 50,000 consumers.

Who can make requests for CCPA-related information?

American United Federal Credit Union will accept privacy inquiries from any member. The request will be processed under the rules and guidelines of your state. In general, if we can verify who you are, we will provide information to you.

What are the personal information categories?

CCPA broadly defines that personal information is protected, no matter when the data was collected online or offline. The CCPA splits PI types into 12 categories, which are:

  • Identifiers
  • Personal information listed in California Customer Records statute
  • Protected classification characteristics under California and Federal Law
  • Commercial information
  • Biometric information
  • Internet or other similar network activity
  • Geolocation data
  • Sensory data
  • Profession or employment related information
  • Non-Public education information
  • Inferences drawn from other personal information
What does the CCPA require American United Federal Credit Union to do?

American United Federal Credit Union must post a notice to consumers about the personal information (PI) categories we collect from, and the intended purposes for each category before PI is collected. Any business that sells PI must also allow for consumers to opt-out of the sale of PI to third parties. American United Federal Credit Union does not sell PI. Finally, American United Federal Credit Union must allow a consumer the right to request what PI we have collected from them, and request the deletion of that information. Most of the PI that American United Federal Credit Union collects is not subject to deletion due to various exceptions within the CCPA.

What requests can I make?

You can make any combination of the following requests, please note it can take up to 45 days for a reply. American United Federal Credit Union will notify you if additional time is required.

  • What does American United Federal Credit Union collect about consumers in general?
  • What have you collected about me specifically?
  • Provide a copy of the data you’ve collected about me in the last 12 months.
  • Please delete the information you’ve collected about me.
What does the CCPA not cover?

CCPA does not allow consumers the right to:

  • Object to automated decision-making
  • Object to information processing
  • Delete all information
  • Rectification of data

Privacy Inquiries

You can make any combination of the following requests, please note it can take up to 45 days for a reply. American United Federal Credit Union will notify you if additional time is required.

  • What does American United Federal Credit Union collect about consumers in general?
  • What have you collected about me specifically?
  • Provide a copy of the data you’ve collected about me in the last 12 months.
  • Please delete the information you’ve collected about me.
Privacy Inquiry Form

Children's Online Privacy Protection Policy

Welcome to American United Federal Credit Union. We take protecting your privacy seriously, especially for our youngest members. This special policy explains how we handle information from kids who visit our website.

Frequently Asked Questions (Children's Privacy Policy)

Who is this policy for?

This policy applies to kids under 13 who use our website. If you’re 13 or older, there’s a different privacy policy for you on our website.

What information do we collect?

We don’t collect any personal information from kids without a grown-up’s permission. Here’s what we might collect if your parent or guardian gives us the okay:

  • Your Name: We might ask for your name to personalize your experience on our website, like creating a fun savings goal tracker.
  • Email Address: If you have a question or want to enter a contest (with your grown-up’s help!), we might ask for your email address to reply or let you know if you win.
  • Things You Like: We might ask about your favorite things to save up for, like a new bike or a trip to the zoo! This helps us create better games and activities for kids on our website.
How do we use your information?

We only use the information you share with your grown-up’s permission to:

  • Make the website more fun and engaging for you!
  • Answer your questions and give you helpful information about saving money.
  • Contact you about contests or special events (with your grown-up’s permission!)
We will never do the following...
  • Share your information with anyone without your grown-up’s okay.
  • Use your information to sell you anything.
  • Keep your information forever. Once you’re done using our website, we’ll delete it safely.
What about cookies?

Cookies are like tiny crumbles of information that websites leave on your computer to remember things. We use cookies to make sure our website works well for you. But we don’t use cookies to track your personal information.

Talk to your grown-up

If you have any questions about this policy or how we protect your privacy, talk to your parent or guardian. They can always contact AUFCU if they have any questions too! Thank you for visiting our website! We hope you have a fun and safe online experience.